Do you ever wonder how some people seem to have such a way with words and have absolutely no problem talking to anyone? Others, however, stumble and find it hard to engage potential clients in a conversation that is anything more than superficial. When I think about my own real estate journey over the years […]
Successful Presentations Follow The Presentation Triangle Real estate professionals are constantly meeting new people and making strong first impressions. Sometimes these impressions are good and sometimes those impressions are not so good. Whether you are meeting a new potential buyer or seller or even meeting with a client to talk strategy, you must communicate your […]
At least every year – even better if you can do it more often – you should take a moment to step back and think about your business. These questions can lead to changes in your business plan (you have a business plan, right?) but they can also help point the way to a healthier […]
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Tags: business assessment, business planning, questions, teamwork 
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Buying or selling a home is one of the most important decisions your clients will ever make in their lives and choosing an agent that will be a strong advocate and educator about the process is critical. All too often, buyers or sellers choose to work with an agent who is a friend, relative, or […]
One of the biggest challenges facing salespeople is picking up on the cues from your clients. Whether in a conversation or through their actions, clients give us cues all the time. Your challenge is to interpret these cues as clues to your next move. We do presentation role-playing work with agents in our Mastery coaching […]
One of my favorite things to do in my real estate training is to work with agents one-on-one to help them see how they communicate with their clients. I will even videotape them. I critique their performance and together we identify flaws in their communication style and we make a plan for improvement. None of us […]
Have you ever been sitting with a client and your gut told you to ask something, but you just couldn’t quite get the words out? This often the case when you are afraid a question will make someone uncomfortable. However, those uncomfortable questions are critical to get at the heart of the matter. You can’t […]
This is our final article in my “What If” series. If you would like to read the entire series, click the links below: WHAT IF? Essential words when working with buyers to write an offer WHAT IF? Essential words to use when working with sellers WHAT IF? Essential words to use when pre-qualifying a buyer […]
If a home you have listed has been on the market for longer than you know it should be, it is time to address that with the seller. First, honestly assess whether the home would have likely sold if it were priced lower. If the answer to that question is “yes,” you have to work […]
Q: Denise, I have wasted so much time over the years working with buyers who never end up buying. Am I doing something wrong or is it just my luck? A: I don’t believe that any kind of luck, good or bad, has anything to do this with. I believe that agents who find themselves […]
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