Q: Denise, if you could name one thing you think agents should always bring to a listing presentation … What would it be? A: Well that one is easy. The most important thing is that it is NOT just one thing. You have to be able to articulate PRICE, COMMUNICATION, TECHNOLOGY, MARKETING, and PHOTOGRAPHY. I […]
Posted in Ask Denise, Branding & Design, Communication, Client Care, and Follow-up, Sellers, Tools and Systems for Real Estate Agents 
Tags: Branding & Design, Communication, listing, listing a home, Listing presentation, photography, presentation, presentation props, price, seller presentation, technology 
No Comments » Q: Denise, I just lost a listing after a presentation that I thought I had in the bag. I am feeling panic-y because I was counting on that listing. Especially in this market when I know that listings are flying off the shelves, I needed something I wasn’t going to have to babysit (unlike the […]
Five Tips for Effective Communication with Sellers I want to take a moment to discuss the importance of learning how to instill calm communication and conflict resolution at a listing presentation, especially when it comes to talking about price and handling objections. Too many agents make the mistake of rushing to present all their research […]
PART TWO: CLOSING WHEN YOU’RE A “CONTROLLER” Last week I presented an overview on personality styles, and presented the idea that the way you close should vary based on the personality of the client. Seems simple, right? The truth is many agents are taught to close the same way – by using a formula that’s […]
Q: How did you get so good at presentations and handling conflict? How did you learn to “think on your feet” so easily? A: Practice. Practice. Practice, practice, practice. Oh, and more practice. What I learned a long time ago is that being a good presenter, and being good at managing conflict, are not traits […]
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