Q: Denise, I just got a referral from a past client and I feel like smacking myself on the head because I just realized I don’t have a system for thanking my past clients who refer me business. I thank agents who give me referrals. I thank buyers and sellers when they close with a […]
Agents near and far have been clamoring for a meaty business plan template for 2016. However, my recommendation for 2016 is to keep it short, sweet, and only focus on the action items that are going to bring you business. “But Denise!” they say, “Where do I put my income goals? Where do I put […]
Posted in Business & Finance, Communication, Client Care, and Follow-up, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: action plan, business blueprint center, business plan, Clients, current clients, Denise Lones, goals, past clients, potential clients, system, tasks, zebra report 
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It is essential that real estate agents pay particular attention to where their business is coming from. If you are an agent who has been in the business five years or longer and you have taken care of your past clients, then you should have a good chunk of business from repeat clients and past […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports Tags: ACR, annual client review, Branding & Design, Denise Lones, Lead Generation, mailings, past client referrals, past clients, referrals, relationships, repeat clients, zebra report 2 Comments » Q: Denise, my business is quiet for the first time in months and I welcome the break. I am on track to have a great year and have a lot of clients who will be ready to move forward in a month or so. I want to take the next few weeks and, in addition […]
Q: Denise, I took a look at my time, and was surprised to see that I may be wasting a lot of time chasing online leads that don’t go anywhere. But I am afraid to get rid of my online lead generation system. I am spending hundreds on this every month. What do you recommend? […]
My last two Zebra Reports (Increase Your Referral Base and Easy-to-Follow Referral Generating System) have illustrated not only the importance of staying in contact monthly with your database (made up of both potential and past clients, also called sphere of influence or SOI) but also an easy plan to follow that keeps you top of […]
Q: Denise, I would like to do something nice for the holidays for my past clients, but I don’t want to do a client appreciation event during this time of year. I am thinking about creating a special Christmas tree ornament for my past clients and giving those out. What do you think? A: I […]
At the end of the year most agents look at the business and how they did throughout the year to learn from their successes and failures and make their adjustments for the year to come. When doing this, agents tend to focus on their total production, income generated, time worked, and overall pace of their […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Zebra Reports Tags: business planning, client care, client database, past clients, recommendations, Referral, referrals, relationships, transactions, zebra report 3 Comments » Q: Denise, can you tell me the best advice anyone ever gave you when you first started selling real estate? A: I still remember the moment when the light bulb went on for me. I was speaking with my real estate trainer, Garth, and he told me that if I wanted to be successful in […]
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