Every year in mid-November I hear the same complaint from agents. They come to me and say: “Denise, everything is slowing down. I feel like there’s no point to doing anything right now. So I think I’ll just ramp things down and plan next year.” While it’s a good idea to plan next year, it […]
Q: “Denise, I am thinking about making cookies for my clients and delivering them in custom-branded bags for the holidays. What do you think?” A: I LOVE the idea of a gift for your clients in custom-branded bags. However, because of COVID concerns, I would advise that you buy cookies that are pre-packaged and then […]
Q: “Denise, I just did Photos with Santa event that allowed people to bring their pets to visit with Santa. My clients loved it! How can I do more to capitalize on this? Can I share some of the photos on social media?” A: You should find out from your photographer if you can use […]
Posted in Ask Denise, Branding & Design 
Tags: client appreciation event, holidays, pets, photography 
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Q: “Denise, it seems like my business falls off at this time of year every single year…and I panic. I am so sick of feeling this way over the holidays. Can you help me get through this?” A: Every business has a pace. If your business gets quiet this time of year every year, then […]
Every year in mid-November I hear the same comment from agents: “Denise, the market is slowing down. I think I’ll just wind things down, assume nothing else is going to happen, and then wind up next year.” Think again! If you aren’t ready to close your books on your business for the year, it is […]
Q: “Denise, I want to do something special for my past clients this year for the holidays. I already do an annual property report in January and don’t want to do a client appreciation event. I am thinking of something like a gift. What ideas do you have for a great client gift?” A: That […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: budget, Client, gift, holidays No Comments »
Every year around this time I hear from agents that are examining their current year’s production and are worrying about finishing the year strong. After nine months of hard work it is normal for agents to get tired, lose some of their selling steam, and be looking forward to the holidays. Most agents want a […]
A number of brokers have asked me recently if it’s too late to send out the holiday card or mailer that they had planned to send out by December 10th. In fact, one of my clients has all of her holiday cards addressed, stamped and ready to go but she is worried that now it’s […]
Q: “Denise, I feel like the holidays used to be so easy, but now I am so afraid of offending someone! I don’t want to send cards. I am afraid of giving out ornaments or cookies or anything! I have clients who are all different religions or from different countries. An agent in my office […]
Denise, I am frustrated! I have been in the business for 15 years and each year my business has gotten a little better and a little better. I was on track at the beginning of the year to finish the year a smidge higher than last year, but several clients have had a change of […]
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