You may have a logo or you may have a full brand complete with color palette and logo rules. If you have a brand, you may have thought about things like house flyers and just listed cards, but what about some things that are fun for your business? Here at The Lones Group, we have […]
Posted in Zebra Reports 
Tags: branded, branding, gifts, notecards, promotional products 
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I was recently asked this question about gifting. Agents often have a great idea, but then when they tell a few people, that initial great idea can get muddied in the spirit of others helping. If you know an idea is a good one, trust your instinct unless you are concerned that it crosses a […]
Q: “Denise, I have a business associate (previous career, not in real estate) who has sent me five new clients over the last six months. I have sent a nice card with a coffee gift card each time, but I think I should do something more as a thank you. But I have never had […]
Q: “Denise, I just got a referral from another real estate professional (not an agent). What is an appropriate thank you gift or acknowledgement?” A: Think about what you like to receive if you give a referral to a vendor. Is it a gift certificate to a restaurant or a coffee card? Maybe a box […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: gift card, gifts, thank you gift, vendors No Comments »
Q: “Denise, I love love love animals! I am crazy for them. Especially dogs. I non-apologetically have dog hair on my pants, it is in my car and if my clients have a dog, they are welcome to come along on showings (not in the house of course). I love my clients, but I really […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: ask denise, closing gift, dogs, gifts, pets No Comments » Q: Denise, I just got a referral from a past client and I feel like smacking myself on the head because I just realized I don’t have a system for thanking my past clients who refer me business. I thank agents who give me referrals. I thank buyers and sellers when they close with a […]
Q: Denise, I always wonder about what I should send to my clients this time of year. I usually just send a card, but others in my office are giving their clients wreaths, pies, and cookies. I do send a meaty personalized report in January, but am I missing the boat here? Should I just […]
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