Thank you to everyone who attended the Real Estate Success Summit on Tuesday! It was a different experience for sure, coming to you live in studio versus live on stage! The one thing a virtual Summit allowed us to do is interview a number of agents and real estate businesses who have forged a path […]
Posted in Business & Finance 
Tags: focus, gift, inspiration, RESS, secret sauce, special 
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Readers, last week I addressed a question about client appreciation events and whether you should continue your planning of these with our current COVID situation. You can read that answer here. This week, I wanted to provide some alternative live client appreciation ideas so you can still keep your past clients top-of-mind no matter what […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: Client, client party, covid-19, donate, events, gift, party No Comments »
Q: “Denise, I am thinking of putting together a little Covid-19 care package for my past clients. What do you think and what would you include?” A: I think that is a great idea to stay connected and let someone know you are thinking about them. There are a few ways you could go with […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: client care, coronavirus, covid-19, gift 2 Comments »
Q: “Denise, I want to do something special for my past clients this year for the holidays. I already do an annual property report in January and don’t want to do a client appreciation event. I am thinking of something like a gift. What ideas do you have for a great client gift?” A: That […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: budget, Client, gift, holidays No Comments »
Q: Denise, I want to do something special this Christmas for my clients, but there are so many different religions represented that I don’t want to offend. What do you suggest? A: In my experience you can rarely go wrong with either: 1. A real estate property report (not a gift but it is a […]
Q: “Denise, I know I am making this way more difficult than it should be, but I like to thank my friends, family, and past clients with a gift card when they give me a referral. The challenging part is that I have a difficult time choosing what to give. For example, I was recently […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Tools and Systems for Real Estate Agents Tags: client gifts, gift, gift card, past client referrals, referral systems, referrals, referrals system, thank you, thank you gift, thank you system No Comments » Q: Denise, I would like to do something nice for the holidays for my past clients, but I don’t want to do a client appreciation event during this time of year. I am thinking about creating a special Christmas tree ornament for my past clients and giving those out. What do you think? A: I […]
Q: Denise, I am struggling with whether to include a closing gift for my clients or not. What do you think? A: While I don’t think a closing can buy your way into people forgiving you for mistakes during the transaction or a lack of client care, a closing gesture can indeed go a long […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up, Sellers Tags: appreciation, Client, client care, closing, closing gift, Communication, gift, present No Comments »
Imagine you went to the doctor and were told you had a life-threatening lung disease. Imagine your doctor said you didn’t have long to live if you didn’t get a lung transplant. Imagine your insurance company refused to pay for this lung transplant and you would be looking at hundreds of thousands of dollars in […]
Posted in Real Estate Coaching, Mentoring, and Training, Zebra Reports Tags: gift, living, love, zebra report 5 Comments »
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