Real estate is an industry that has seen many ups and downs over the years. It has also seen monumental changes in the day-to-day operations and processes due to technology and the creation of online real estate search sites. Over the past two and half decades I have watched the industry go through monumental changes. […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: campaigns, client care, client follow-up, Communication, connect, consistent, custom, customized communication, effective listening, Follow-up, Lead Generation, potential clients 
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Q: “Denise, I had an “Aha!” moment this spring when I heard that one of my past clients had sold their home and bought with another agent. I was devastated because I thought for sure that they would seek me out when they were ready to make a move. We had such a great relationship! […]
One of the most common complaints real estate agents have is that their business feels like a roller coaster and is either “feast or famine”. Some agents would argue that there is nothing they can do about this… BUT! There absolutely is. There are agents who have discovered the secret to keeping their business steady. […]
The littlest touches can have the biggest impact for your clients. The key is to decide what that one special touch will become your signature touch. It should be something that is unique to you and something that your competition probably isn’t doing. For example, think about your favorite restaurant. Is there something that they […]
The 20-60-20 principle covers many different facets of a real estate agent’s business, but nowhere does it have a more poignant meaning than with past clients. In today’s busy real estate market past clients are often forgotten or agents simply do not have the time to be focused on their past clients while they are […]
Q: Denise, I am having a problem with my buyers and open houses. Several of my buyers are looking at open houses on the weekends, which is fine. I have told them that in order for me to remain their strong advocate they need to let the agent holding the home open know they are […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: Agents, ask denise, Buyers, Follow-up, managing broker, Open house No Comments » Q: Denise, I have just had three clients reject me in the last week. I am devastated! What am I doing wrong? A: First ask yourself if you really did anything wrong, rather than assuming it is all about you personally. Did you follow-up on a regular basis? Did you provide your expertise in a […]
Q: Denise, after several months of farming, I just got my first call (yeah!) and I am going to a listing presentation this week. I have created my farming bible that you recommend and I want to have some current market information with me. What should I bring? A: Congratulations! I am so proud of […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Sellers, Tools and Systems for Real Estate Agents Tags: agent marketing, ask denise, Branding & Design, farm, farming, Follow-up, geographical farming, Listing presentation, Pricing, Real Estate, Sellers No Comments »
Have you ever wondered why some agents seem to do so well in real estate while others seem to struggle continuously? What I have learned over the years of coaching and training agents is that real estate is a profession that allows for individuality and uniqueness. It also is a profession that attracts independent souls […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports Tags: Business, Communication, Denise Lones, Follow-up, mastery, planning, presentation, skills, specialize, systems, zebra report No Comments »
Have you ever wondered why some agents seem to do so well in real estate while others seem to struggle continuously? What I have learned over the years of coaching and training agents is that real estate is a profession that allows for individuality and uniqueness. In fact I am a firm believer that there […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports Tags: Agents, brand, branding, Business, Coaching, Follow-up, mastery, presentation, Real Estate, Real Estate Agents, skills, success, systems, technology, zebra report No Comments »
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