This Safari will kick your 2011 off right and is chock-full of amazing customizable material! And the best part? It is all about YOU! Your business, your habits and way of doing business, your custom solutions – there is no “one-size-fits-all” system at Safari: Review your personal journey. You are at a crossroads and we […]
Posts Tagged ‘Customer Service’
Don’t Fall Into Holiday Mode — There are Opportunities Galore at this Time of Year!
Posted by Denise Lones on November 29th, 2010
Every year in mid-November I hear the same complaint from agents. They come to me and say: “Denise, everything is slowing down. I feel like there’s no point to doing anything right now. So I think I’ll just ramp things down and plan next year.” Wrong! While it’s a good idea to plan next year, […]
Featured Product: How to Manage Your Tasks, Not Your Time
Posted by Denise Lones on November 15th, 2010
We’ve lowered our prices on several of our downloadable audio products! Many now just $19! This week’s featured product: How to Manage Your Tasks, Not Your Time Most Real Estate Agents spin their wheels day-to-day rushing around taking care of the most urgent need placed in front of them at that time. Learn how to […]
Posted in Tools and Systems for Real Estate Agents 
Tags: Agents, and Training, Business, Client Communication, Customer Service, Denise Lones, Follow-up, Lead Generation, Mentoring, Real Estate, Real Estate Coaching, Real Estate Market, Real Estate Products, Real Estate Training, systems, task management, Time Management 
No Comments »Lessons from Rudolph — A Top Marketing and Branding Guru
Posted by Denise Lones on November 12th, 2010
Today I’d like to introduce you to a marketing guru who is a master of his craft. I myself have learned a lot from him. I’d like to share with you some of the incredible insights I have learned from this branding genius. He is a master of attracting attention, developing a strong brand, and […]
Featured Product: How to Hold a Successful Client Appreciation Event
Posted by Denise Lones on November 8th, 2010
We’ve lowered our prices on several of our downloadable audio products! Many now just $19! This week’s featured product: How to Hold a Successful Client Appreciation Event Client appreciation events done right are one of the most effective ways to cement your client base to you for life. Learn what client appreciation events work and […]
Ask Denise: On Client Communication
Posted by Denise Lones on November 2nd, 2010
Q: “Denise, do clients prefer email or phone calls?” A: It depends on the client. You must learn what they prefer. Some people do everything by email because they don’t like talking on the phone. Others never put down their phone, leaving their email inbox unchecked for days. All people are different. It’s up to […]
How to Follow Up with “Almost Now” Clients
Posted by Denise Lones on October 22nd, 2010
Last week’s Zebra report, “Your Most Neglected Client” triggered a firestorm of questions and comments. This week, I’d like to go into more detail on how to follow up with the “almost now” clients I mentioned last week. Here’s a quick review of last week’s Zebra Report: We talked about “now” clients. These are the […]
Ask Denise: On Facebook
Posted by Denise Lones on October 19th, 2010
Q: “Denise, should I have a Facebook page for my real estate business?” A: Absolutely, “if”. The “if” is this: “If” you’re willing to work at it. You can’t just put up a Facebook page and never monitor it. If you don’t stay on top of it, then there’s no point in having one. You […]
Your Most Neglected Client…
Posted by Denise Lones on October 18th, 2010
Quick question: Who is your most neglected client? I’m willing to bet it’s not who you think it is. It’s certainly not your “now” clients. Real estate agents are great at handling their now clients. These are the people who keep you busy all day long. You’re probably working with a “now” client right now. […]
Now is the Time to Start Planning Your Client Appreciation Event
Posted by Denise Lones on October 8th, 2010
Don’t let the end of the year sneak up on you without holding a “Client Appreciation Event”. I know it’s only early October, but before we know it the holiday decorations will be up and we’ll be preparing for the New Year…and your opportunity to hold an event this year will have passed you by. […]
