Q: I’ve just moved into a new community. How do I compete with agents who have been here a long time? A: You don’t need to have lived in a community for a long time to be a successful real estate agent! You may have to work harder than you have in the past, but […]
Posts Tagged ‘Customer Service’
Ask Denise: Buyers’ Cold Feet
Q: Most of my first-time buyers suddenly have cold feet. They are hearing and reading that now is not a good time to buy their first home. Help! A: What they are hearing is one thing. But how you respond to their concerns – and what you can (and should) show them – is completely […]
The Final Keys to a Successful Open House
As the fourth and final installment of my open house series, I’m going to share the importance of strong follow-up and communication plans, and why you’ll never achieve the full potential of an open house without them. Follow-up … or fail! Quite often one of my clients will call me and say, “I thought I […]
Open House Preparation
As the third installment of my open house series, I want to discuss how you prepare for your open house, and then how to actually host a highly successful open house. In order to have a highly successful open house you must prepare, prepare, prepare. Simply showing up at an open house with a couple […]
Ask Denise: Time Management
Q: I have too much to do every week and am getting behind. How do I manage my time more effectively? I feel like I’m drowning! A: Any time I hear an agent feel like they’re losing focus I know they’re not doing what I call “the hour of power”. You’ve probably heard me talk about the hour […]
Powerful Client Communication Tools
This is the third article in my series on powerful listing presentations, where we’ll be covering pricing, communication, technology, marketing, and home presentation & photography. This week I want to discuss powerful client communication tools and how they will enhance your listing presentation.
New Instant Identity Design: “Investment Portfolio”
“Investment Portfolio” is a great example of a “layered” look in a design. The strong color palette features the prominent use of blue – a color that embodies a sense of trust and security. If you’re looking to develop a powerful image, “Investment Portfolio” would be a great brand for you! It’s just one of […]
Polish Your Presentations!
Gone are the days when you can simply show up at a listing presentation with data from your MLS that shows comparable homes. Today’s savvy sellers require much more information. They expect an in-depth analysis of their local market. They want a customized marketing plan, tailored to their home and their needs. They want to […]
Ask Denise: Buyers & Foreclosures
Q: I’m frustrated because I’ve been working with a buyer who will only look at foreclosures. He believes that’s where the ‘deals’ are. We keep writing low offers, which keep being rejected. I need help convincing him to write an offer the bank will accept … or I have to find a way to convince […]