I have been talking to many of my clients recently who have expressed that they are feeling overwhelmed from Covid and just wished everything could go back to the way it was. They do not feel like themselves, and their business doesn’t feel like it used to which is causing them great distress. The last […]
Q: “Denise, I know I need to sign up for some classes this fall, but I am Zoomed out! I already have six standing Zoom sessions each week and I am less and less engaged over time. Do you have any suggestions to help me?” A: What a great question! I do have a number […]
Hi everyone, and welcome to this week’s Zebra Report. This week I want to talk about Covid Communication. Specifically, how our regular, comfortable ways of communicating with each other are really pressed right now because we are in the middle of an epidemic. I’ve had a number of agents that have contacted me this week […]
Q: “Denise, our state is entering into a new opening-up phase and I had a crazy idea about sending out a celebratory postcard – like a Happy New Year card but to welcome our new phase and include a few facts on the back about what they can expect for real estate – such as […]
Q: “Denise, I have been working with a buyer couple during COVID. In our area, we have a rule that only myself and one other person can be viewing a home at one time. The other person has to stay in the car. However, the husband has been sneaking in when I am touring with […]
Q: “Denise, I have been keeping my chin up with this whole COVID situation but most of my potential clients have decided to wait. I have kept them up on the MLS stats, have let them know about our local MLS protocols regarding showings, and all five of them, some buyers and some sellers, all […]
Posted in Ask Denise 
Tags: action, cleaning, connect, coronavirus, covid-19, productivity, self care, spring cleaning, uncertainty 
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The fundamentals of a strong real estate market are simple: Strong demand and a healthy supply makes for a good real estate market. But what happens when the world is faced with a health crisis and real estate agents are faced with the challenge of having to navigate unchartered territory?
Q: “Denise, I am taking this time to schedule my client appreciation event which I was going to have this summer – a lovely garden party with big hats and tea. I know it sounds weird, but I have gotten a lot of my clients from my garden club, so it is really relevant. But […]
Q: “Denise, I am thinking of putting together a little Covid-19 care package for my past clients. What do you think and what would you include?” A: I think that is a great idea to stay connected and let someone know you are thinking about them. There are a few ways you could go with […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: client care, coronavirus, covid-19, gift 2 Comments »
Some of my fondest childhood memories were at the racetrack. Yes, that is correct, I said the racetrack. The photo above was taken only a month ago by my sister Debbie at my favorite childhood racetrack. Let me explain. My father was a restaurant owner and many of his patrons were the trainers and jockeys […]
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