Congratulations! You had a successful open house! You have some people to follow-up with to get their questions answered about the property, but what about neighbors that stopped in, the looky-loos who provided their contact info but you don’t have a strong feeling that they will do anything, and the people who indicated that the […]
One of the biggest challenges real estate agents face is confidence. Just about every agent I know suffers from lack of confidence from time to time. Agents who are new face challenges with confidence because they are concerned about their knowledge and expertise. Agents who are trying to tap into a new market or niche […]
Q: “Denise, I caught your Denise Live this week about how recognizing someone’s personality can help you communicate better and I am looking forward to your four-part series on this! I am a promoter and have a senior seller who worked as an engineer all his life. Although he appreciates the work I am doing […]
Hi, everyone. Welcome to this week’s zebra report. Today I want to talk about the importance of staying put, staying on course, and trusting your business plan. More importantly, trusting that the clients you take care of will be loyal long term clients if you just stay the course with them.
Posted in Business & Finance, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Zebra Reports 
Tags: business plan, client care, client relationships, client service, covid business, Denise Lones, Follow-up, Real Estate Coaching, Real Estate Training, relationship marketing, The Lones Group 
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Q: “Denise, I have been working with a buyer couple during COVID. In our area, we have a rule that only myself and one other person can be viewing a home at one time. The other person has to stay in the car. However, the husband has been sneaking in when I am touring with […]
Q: “Denise, I had an “Aha!” moment this spring when I heard that one of my past clients had sold their home and bought with another agent. I was devastated because I thought for sure that they would seek me out when they were ready to make a move. We had such a great relationship! […]
Q: “Denise, if I go on vacation and another agent helps my client out and, in fact, helps one of my clients find a house, write the offer, and complete the transaction (this was a cash client who closed quickly), who gets to keep the client? I thought it was my client but apparently this […]
Q: “My client refused to do a review for me! What do I do?” A: Before you go jumping to conclusions and assume that they don’t want to review you because you must have done something wrong consider these 3 points. 1. Your client may be the type of person that doesn’t want their name […]
If I gave up every time I heard the word NO, I would be defeated and I would simply assume that NO meant that the conversation was at its end. However, I believe that NO means so much more than NO. The word NO may be a respectful way for a potential client to tell […]
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