Client Communication | The Zebra Blog

Posts Tagged ‘Client Communication’

Ask Denise: An Agent’s Biggest Mistake

Denise Lones

Q: Denise, what do you think is the single biggest mistake agents make today? A: By far, the biggest mistake agents make is forgetting about past clients. Agents today spend so much time focusing on their ‘right now’ clients, they forget (and often ignore) the value that their past clients bring to their business. According […]

The Final Keys to a Successful Open House

As the fourth and final installment of my open house series, I’m going to share the importance of strong follow-up and communication plans, and why you’ll never achieve the full potential of an open house without them. Follow-up … or fail! Quite often one of my clients will call me and say, “I thought I […]

Ask Denise: Open House Tools

Denise Lones

Q: Denise, I saw the samples you had at the “Unforgettable Open House” class. I can see that having all these materials would be super impressive to visitors, but I’m absolutely overwhelmed at the thought of how much work it would be to figure out how to do everything. I really have no idea how […]

Open House Preparation

As the third installment of my open house series, I want to discuss how you prepare for your open house, and then how to actually host a highly successful open house.  In order to have a highly successful open house you must prepare, prepare, prepare. Simply showing up at an open house with a couple […]

Ask Denise: Signing in at Open Houses

Denise Lones

Q: Denise, how do I get visitors to sign in so I can get their contact information?  I’ve tried telling them the seller requires that for security reasons, but I’m getting some pushback from clients … or they use fake names.  Last week someone signed in as Betty Rubble. Help! A: No one wants to be forced […]

Throw Open the Doors!

Think open houses aren’t effective in today’s tech-driven society? Think again! Open houses – if done strategically – can generate more business than you would ever imagine. Open houses have been around for a very long time. Twenty or thirty years ago, they were one of the only ways to get buyers into a home […]

Ask Denise: Personalized Open House Signs

Denise Lones

Q: Are personalized open house signs really all that important? My company provides us with very nice signs that we can use. A: You absolutely need personalized open house signs! In the sea of open house signage on any given open house day, you will never stand out if you only use your company’s signage. Buyers and […]

Powerful Home Presentation Tools

This is the sixth article in my series on powerful listing presentations. So far we’ve covered pricing, communication, technology, and marketing. This week’s topic is home presentation & photography. Humans, by nature, are visual creatures. What we see with our eyes is what tugs at the strings of our heart, and engages us emotionally.

Ask Denise: Working with an Overpriced Listing

Q: An extremely overpriced listing in our market just expired and the sellers have contacted me to do a listing presentation for them. Do I even bother to meet with them? They didn’t reduce the price the entire time they were listed before – and I suspect that they will stick to their guns on price […]

Powerful Print Marketing Tools

This is the fifth article in my series on powerful listing presentations, where we’ll be covering pricing, communication, technology, marketing, and home presentation & photography. This week I want to discuss the power of your print marketing tools … and why you simply must spend time creating a portfolio of materials that represents your professional […]

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