client care | The Zebra Blog

Posts Tagged ‘client care’

The Velcro Client: Why You Need Them and How to Get Them

It doesn’t seem like a week goes by without a new model of real estate company popping up threatening to undermine your business. These models are offering creative incentives and discounts to potential sellers and they are making real estate selling look very easy.  Of course, there will always be competition in the real estate […]

Who Are Your Best and Most Reliable Clients?

Imagine you are in a contest and were competing against 100 other agents. The goal is to be the first to generate a bona fide buyer or seller – that is someone that is ready to put their home on the market with you or to write an offer on a property. The prize is […]

Leverage – A Way To Give Yourself a Raise

In my two previous Zebra Reports How Much Money Do You REALLY Make? and What’s Your Net?, I talked about how to calculate your gross and net rates of pay per hour. This week’s article will show you how to take this information and make good decisions based on this information. Working smart is about […]

My Ideal Real Estate Agent

…direct from the horses mouth! I recently received calls from two different friends of mine telling me that they are thinking of either buying or selling.  They asked me if I knew of a good real estate agent and I asked them what they defined as “good” and what they wanted and expected in the […]

Ask Denise: Taking Sundays Off

Q: “Denise, I am going to make a bold move and take Sundays off. I know that you did that too when you sold real estate. I am concerned about making Sunday a ‘no client’ day. Will that cut me off for potential business? How do I handle not responding to calls and emails? I […]

Choosing Your “Theme Word” for 2017

As we edge closer to the New Year it is important to reflect on the year you just had. Were you happy with your production and the client care you were able to give your clients or were you spinning your wheels only to find yourself coming up short in the income generation category? Often […]

Concierge Client Care In Action: Spirit Of The Entrepreneur Awards

I have had the pleasure and honor of working with the best of the best over the years.  I value concierge client care and when I find it I treasure it. In a world where the pace in which we live is fast and our time is so valuable, when you find someone who is […]

Ask Denise: Announcing an Office Move

Q: “Denise, I have recently changed firms and wonder if you have any tips for how I can use this to my advantage in marketing in the next year?” A: Congratulations on your move! You sound excited and I am glad you have found a good fit. If you are thinking about marketing your move, […]

On Sale – Annual Client Review

Now through January 15th you can save 20% on the purchase of our Annual Client Review client care system! Perhaps the single most important follow-up and client care activity that you can do every year is the Annual Client Review. This snapshot of market activity is appreciated by clients, demonstrates your expertise and gives you […]

Connect with Your Clients with an Annual Client Review

agent by house

The holiday season is a great time for people to connect and reconnect with each other. Every year at this time agents ask me what they can do to connect with their clients in a big way during the holidays. While I do agree that it is nice to get a holiday greeting of some […]

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