Today I’d like to introduce you to a marketing guru who is a master of his craft. I myself have learned a lot from him. I’d like to share with you some of the incredible insights I have learned from this branding genius. He is a master of attracting attention, developing a strong brand, and […]
Posted in Zebra Reports 
Tags: brand, brand consistency, branding, Branding & Design, Christmas, Communication, consistency, Denise Lones, holiday, stand out, zebra report 
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Q: “Denise, I feel like the holidays used to be so easy, but now I am so afraid of offending someone! I don’t want to send cards. I am afraid of giving out ornaments or cookies or anything! I have clients who are all different religions or from different countries. An agent in my office […]
Today I’d like to introduce you to a marketing guru who is a master of his craft. I myself have learned a lot from him. I’d like to share with you some of the incredible insights I have learned from this branding genius. He is a master of attracting attention, developing a strong brand, and […]
Q: Denise, I will be taking next week off and want to have the following as my voicemail message, “Thank you for your call. I will be taking the week of December 21st off for the Christmas holiday. I will be returning all calls on Monday, December 28th. Happy holidays!” However, a co-worker said that […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: ask denise, Christmas, holiday, holidays, time off, vacation No Comments » Q: Denise, how do I gracefully tell my clients that I won’t be available while I am taking a week and a half off over Christmas? A: Easy! It sounds like you want to take the time off, but you aren’t actually going anywhere. Generally agents find actually leaving easier than taking time off and […]
Q: Denise, I would like to do something nice for the holidays for my past clients, but I don’t want to do a client appreciation event during this time of year. I am thinking about creating a special Christmas tree ornament for my past clients and giving those out. What do you think? A: I […]
The holiday season is upon us – and for some cultures, it may already have occurred. But because my family celebrates Christmas I’m posting this Zebra Report right before the holiday that I personally celebrate. All autumn I’ve been looking forward to this coming week. As the daylight hours have decreased along with the temperature […]
Posted in Zebra Reports Tags: Christmas, family, holiday, new year, New Years, time off, vacation 1 Comment »
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