Q: Denise, I am having a problem with my buyers and open houses. Several of my buyers are looking at open houses on the weekends, which is fine. I have told them that in order for me to remain their strong advocate they need to let the agent holding the home open know they are […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up 
Tags: Agents, ask denise, Buyers, Follow-up, managing broker, Open house 
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I can feel it in the air… The National Association of REALTORS conference is next week, followed shortly thereafter by Thanksgiving. It’s the feeling of brokers looking forward to turning their attention away from their business and towards family and friends. While others may be smelling gingerbread and stuffing made from scratch, I smell opportunity. […]
Q: Denise, I have a buyer who is under contract and they keep asking about other properties that are coming on the market. What is worse is they are asking me how many days they have left to get out of their contract. I don’t think they are unhappy with the home they have a […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: ask denise, Buyers, client care, close, closing, contract, fast market No Comments » Q: Denise, I have two buyers who think they want to wait until the spring to resume looking for a new home. They are tired, have been heartbroken a number of times, and are just done. However, I think this time of year through January might be a great opportunity, especially if interest rates begin […]
Buying or selling a home is one of the most important decisions your clients will ever make in their lives and choosing an agent that will be a strong advocate and educator about the process is critical. All too often, buyers or sellers choose to work with an agent who is a friend, relative, or […]
One of the biggest challenges facing salespeople is picking up on the cues from your clients. Whether in a conversation or through their actions, clients give us cues all the time. Your challenge is to interpret these cues as clues to your next move. We do presentation role-playing work with agents in our Mastery coaching […]
Q: Denise, the new cars for the year are coming out in a few weeks. I have been longing for a new car for a looong time! However, I am torn because the car I want doesn’t have enough legroom in the back for my passengers to ride comfortably. It seems, though, that buyers usually […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: ask denise, Buyers, car, client care, new car 1 Comment »
The shortage of water across many states is quickly becoming the next big issue in real estate. California is currently experiencing its third year of drought and this year is the driest in the state’s history. Farmers are having challenges getting enough water to survive and some are now selling off any extra water they […]
Posted in Buyers, Real Estate Industry News, Zebra Reports Tags: Buyers, california, Denise Lones, moving, predictions, Real Estate, regulations, water, zebra report No Comments »
Have you ever been sitting with a client and your gut told you to ask something, but you just couldn’t quite get the words out? This often the case when you are afraid a question will make someone uncomfortable. However, those uncomfortable questions are critical to get at the heart of the matter. You can’t […]
I cannot tell you the number of times I have worked with a buyer who had a “discerning eye”. Or to put it more bluntly… who were “picky”! And well they should be! They are about to make what is likely their biggest investment to date. However, when “picky” gives way to “unrealistic” then it […]
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