Now through January 15th you can save 20% on the purchase of our Annual Client Review client care system! Perhaps the single most important follow-up and client care activity that you can do every year is the Annual Client Review. This snapshot of market activity is appreciated by clients, demonstrates your expertise and gives you […]
Posted in Communication, Client Care, and Follow-up 
Tags: ACR, annual client review, client care, client follow-up, CMA, sale 
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The holiday season is a great time for people to connect and reconnect with each other. Every year at this time agents ask me what they can do to connect with their clients in a big way during the holidays. While I do agree that it is nice to get a holiday greeting of some […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Tools and Systems for Real Estate Agents, Zebra Reports Tags: ACR, annual client review, Branding & Design, client care, CMA, connecting, Denise Lones, holidays, Lead Generation, mailings, zebra report 1 Comment »
It is essential that real estate agents pay particular attention to where their business is coming from. If you are an agent who has been in the business five years or longer and you have taken care of your past clients, then you should have a good chunk of business from repeat clients and past […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports Tags: ACR, annual client review, Branding & Design, Denise Lones, Lead Generation, mailings, past client referrals, past clients, referrals, relationships, repeat clients, zebra report 2 Comments »
For this week’s Zebra Report, I’d like to start off with a quick exercise. Ready? Think about the last vendor you were really impressed with. It could be a lender, inspector, or it may not even be someone in the real estate industry. It could be a florist, an interior designer, an accountant, or even […]
Posted in Buyers, Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Sellers, Tools and Systems for Real Estate Agents, Zebra Reports Tags: ACR, annual client review, client care, Denise Lones, Expert, Investment, opportunity, Real Estate, vendors, zebra report No Comments »
Q: Denise, my business is quiet for the first time in months and I welcome the break. I am on track to have a great year and have a lot of clients who will be ready to move forward in a month or so. I want to take the next few weeks and, in addition […]
Q: Denise, do you think I should send a yearly holiday card to my clients? A: That is a question I get all the time during the holidays. I usually do prefer you do send real estate information mailer to your clients rather than a card, but I have a lot of clients who send […]
Q: Denise, I am going to do the Annual Client Reviews for my clients. Thank you for the great idea! But I also want to take care of my farming database. What do you suggest? A: Great question and good job on thinking about what you can do for your farm! As an agent, I […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Tools and Systems for Real Estate Agents Tags: ACR, annual client review, annual neighborhood review, ask denise, building a geographical farm, database, farm, farming, geo farm, Lead Generation No Comments »
My last two Zebra Reports (Increase Your Referral Base and Easy-to-Follow Referral Generating System) have illustrated not only the importance of staying in contact monthly with your database (made up of both potential and past clients, also called sphere of influence or SOI) but also an easy plan to follow that keeps you top of […]
I can just imagine the furrowed brows out there as you read this title. You’re probably thinking – what is this “Annual Client Review” that Denise is talking about … and why would I even care about it? When I was actively selling I was very successful. And I attributed a great deal of that […]
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