You can’t go anywhere without hearing about the doom and gloom of the Corona Virus. This brings up fear, anxiety and uncertainty for what lies ahead. We have been down a similar road a number of times before with other viruses and other disasters and one thing is certain, this shall pass and we will […]
There are many ways to react about the virus breakout. It doesn’t seem to matter where you go – the news is talking about it everywhere. It is completely normal to feel concerned, unsure, nervous, worried, and more. However, the reality is that there is not a lot that any of us can do about […]
Q: “Denise, I have been working on my systems with my team. We have a system for buyer closings which includes a closing gift. This closing gift is right there on my team’s closing checklist, but I realized this morning that no one had bought it. Clearly my system isn’t working. Help!” A: Your system […]
Q: “Denise, yesterday at your Summit (#RESS2020) you presented an interesting tool for agents to use to reconnect with past clients they haven’t been in touch with for a while. Can you share that with me? I am – er – asking for a friend.” A: Please let your friend know that all hope is […]
Here we are. Just one last business week and 2019 will have sailed over the horizon and into the past. The holidays are nearly here and come January you’ll be refreshed and ready for a fresh start. Right? Have a bad 2019? Put it behind you. It is over. It’s done. It’s time for a new you. It’s […]
Posted in Communication, Client Care, and Follow-up, Motivation & Planning, Zebra Reports 
Tags: 2020, annual client review, annual marketing plan, article mailers, branding, business growth, business mailers, business plan, business planning, client care, education, Follow-up, getting things done, mailers, mojo, monthly mailers, open houses, resolutions, RESS 
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Q: “Denise, I am looking forward to it being quiet for the next couple of weeks in my business. I will be doing some fun things with my family, but do you have any suggestions of how I can put a couple of days of quiet time to good use?” A: I certainly do! In […]
If your listing isn’t selling and the days-on-market numbers are ticking upward, you need to look beyond your CMA to find out the cause. While most agents rely strongly on their CMA, it often doesn’t give a big picture account of what is currently happening in the market. Recently I had two clients ask me […]
Real estate is a people business and can therefore be very unpredictable at times. Clients don’t always do what you think they will do and often they change their minds at a moment’s notice. Real estate requires strong communication skills and the ability to deliver the truth in a factual and practical manner. Most agents […]
Q: “Denise, I have buyers who missed out on buying a property a few months ago (multiple offer situation). They are specific in the building they want to buy in. When they first missed out a few months ago, I sent a letter to the homeowners indicating that I had a bona fide buyer. But […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: Buyers, Lead Generation, letter, location No Comments »
Q: “Denise, I want to do something special for my past clients this year for the holidays. I already do an annual property report in January and don’t want to do a client appreciation event. I am thinking of something like a gift. What ideas do you have for a great client gift?” A: That […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: budget, Client, gift, holidays No Comments »
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