Q: “Denise, our state is entering into a new opening-up phase and I had a crazy idea about sending out a celebratory postcard – like a Happy New Year card but to welcome our new phase and include a few facts on the back about what they can expect for real estate – such as […]
Q: “Denise, I had a really odd thing happen yesterday that I can’t stop thinking about and am wondering how I should move forward. I have been working for about two months with my sellers, helping them get their home ready to go on the market in the next three weeks. Although we don’t have […]
This week I want to talk about your superpower, yes you have one! I want to define it, explain it and show you how to put it to work for you. There are so many real estate agents in the field today and there are specific reasons that a client is attracted to working with […]
Q: “Denise, as a thank you to my buyer clients, I usually host a little housewarming get-together for the new homeowners and the neighbors. It is informal. I usually buy my buyers a fire pit and set up a s’mores buffet. That way the buyers don’t feel like they have to have the house nice […]
Posted in Ask Denise, Communication, Client Care, and Follow-up 
Tags: client gift, closing, closing gift, party 
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Readers, last week I addressed a question about client appreciation events and whether you should continue your planning of these with our current COVID situation. You can read that answer here. This week, I wanted to provide some alternative live client appreciation ideas so you can still keep your past clients top-of-mind no matter what […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: Client, client party, covid-19, donate, events, gift, party No Comments »
Hello Club Zebra members! Content for mailing out to your client database is here for the month of April. We know there are definitely challenges to doing business during this stay-at-home situation in most of the nation, but that doesn’t mean that your monthly outreach should suffer too. We encourage you to stay top of […]
Q: “Denise, I am taking this time to schedule my client appreciation event which I was going to have this summer – a lovely garden party with big hats and tea. I know it sounds weird, but I have gotten a lot of my clients from my garden club, so it is really relevant. But […]
Q: “Denise, I am thinking of putting together a little Covid-19 care package for my past clients. What do you think and what would you include?” A: I think that is a great idea to stay connected and let someone know you are thinking about them. There are a few ways you could go with […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: client care, coronavirus, covid-19, gift 2 Comments »
Q: “Denise, I have been sitting on this letter draft that you wrote but I haven’t sent it out. I am concerned about someone challenging me on the future impact to real estate. I feel like I need answers that I don’t have.” A: Because none of us have a crystal ball, none of us […]
Q: “Denise, with social distancing and trying to adjust to this new normal, I guess I am finally going to have to get comfortable with video or at least using a web cam of some sort. Any suggestions?” A: That’s right! This is a great time to finally get comfortable and dive in! Here are […]
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