Readers, last week I addressed a question about client appreciation events and whether you should continue your planning of these with our current COVID situation. You can read that answer here. This week, I wanted to provide some alternative live client appreciation ideas so you can still keep your past clients top-of-mind no matter what […]
Posted in Ask Denise, Communication, Client Care, and Follow-up 
Tags: Client, client party, covid-19, donate, events, gift, party 
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Q: “Denise, I am taking this time to schedule my client appreciation event which I was going to have this summer – a lovely garden party with big hats and tea. I know it sounds weird, but I have gotten a lot of my clients from my garden club, so it is really relevant. But […]
Q: “Denise, I am thinking of putting together a little Covid-19 care package for my past clients. What do you think and what would you include?” A: I think that is a great idea to stay connected and let someone know you are thinking about them. There are a few ways you could go with […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: client care, coronavirus, covid-19, gift 2 Comments »
Q: “Denise, I have been sitting on this letter draft that you wrote but I haven’t sent it out. I am concerned about someone challenging me on the future impact to real estate. I feel like I need answers that I don’t have.” A: Because none of us have a crystal ball, none of us […]
Q: “Denise, I am following your advice and not getting freaked out by the current state of affairs. I am worried about income, but I figure everyone is in the same situation. Here is my issue: I really want to work on my business structure and systems right now, but nothing is holding my attention. […]
Q: “Denise, with social distancing and trying to adjust to this new normal, I guess I am finally going to have to get comfortable with video or at least using a web cam of some sort. Any suggestions?” A: That’s right! This is a great time to finally get comfortable and dive in! Here are […]
Q: “Denise, I usually work between my office and home office. I just learned that my child’s school district has cancelled classes for the next two weeks to corral the Coronavirus and I am stressed out about trying to sell real estate and entertain my child at the same time. Any suggestions?” A: Yes! Two […]
Posted in Ask Denise, Motivation & Planning Tags: children, corona virus, coronavirus, covid-19, home office, work from home, work schedule No Comments »
Q: “Denise, our market has picked up all of a sudden and I am having some trouble with pricing. All my comps that sold in the last 90 days are only comparable in terms of house style and specs, not what I am currently seeing in the market. What do you think I should do?” […]
Q: “Denise, I am sure you have heard this a million times. I have a marketing plan in place. I plan on mailing to my database each month like you said. I am doing open houses like you said. And I plan on marketing to expired listings like you told me. But the only thing […]
Q: “Denise, I have been working on my systems with my team. We have a system for buyer closings which includes a closing gift. This closing gift is right there on my team’s closing checklist, but I realized this morning that no one had bought it. Clearly my system isn’t working. Help!” A: Your system […]
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